Casinogame Terms & Conditions – Complete Guide to Membership & Usage

Registering with Casinogame requires meeting a few basic conditions, put in place to protect all members and ensure a fair gaming environment. By using the Casinogame platform, you confirm that you have read and agreed to these terms.

• You must be at least 18 years old. Registration by minors is strictly prohibited.
• It is your responsibility to verify whether online gaming is legally permitted in your area.
• Registration via VPN to bypass restrictions from any country or region is not permitted.
• Professional game testers, software specialists, and Casinogame employees are not eligible to participate in bonus offers.
• If multiple members of the same household share a device or internet connection, please notify support — otherwise the accounts may be flagged as duplicates.

Signing up at Casinogame is straightforward, but there are a few rules you need to follow. All information you provide during registration must be truthful and your own.

• Only one account per person is permitted. A second account cannot be opened using the same mobile number or email address.
• The name you register with must match the name on your payment account — a mismatch may cause your withdrawal to be held.
• Identity verification (KYC) may be required to process a withdrawal. You may be asked to provide a photo of your national ID or passport.
• Keep your account password strong and never share it with anyone.
• If you notice any suspicious activity on your account, contact Casinogame support immediately.
• To update your registration details, verification through support is required — direct self-editing is restricted.

Deposits and withdrawals at Casinogame are designed to be as simple and fast as possible. That said, certain rules apply to all members for security purposes.

Deposit Rules:

• The minimum deposit amount is ৳100. The maximum daily deposit limit varies by account level.
• You must use only payment methods registered in your own name. Deposits from another person's bKash or Nagad account are not permitted.
• Deposits are credited to your balance immediately — if there is a processing delay, please contact support.
• Deposited funds are never passed on to any third party — they remain entirely within Casinogame's secure system.

Withdrawal rules:

• The minimum withdrawal amount is ৳500. All withdrawal requests are manually reviewed.
• Withdrawal requests are usually processed within 5 to 30 minutes. During peak hours, it may take up to 24 hours.
• It's best to complete any active bonus wagering before making a withdrawal — withdrawing while a bonus is still active may result in the bonus being cancelled.
• Withdrawals can only be made to a bKash, Nagad, Rocket, or bank account registered in your own name.
• Withdrawals above a certain limit may be held until KYC verification is completed.

Casinogame's bonus offers are designed for members, but each one comes with its own terms and conditions. It's worth taking a moment to read them before claiming any bonus.

• The welcome bonus is available to new members only — it cannot be claimed more than once.
• If you withdraw while a bonus is still active, that bonus and any winnings from it will be cancelled.
• Winnings from a bonus cannot be converted to cash until the wagering or turnover requirements have been met.
• Wagering must be completed before the bonus expires — expired bonuses are cancelled automatically.
• Multiple bonuses cannot be active at the same time — complete one before claiming the next.
• Casinogame reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, the account will be investigated and the bonus may be voided if necessary.

A set of general rules applies to all games and Sports Betting on Casinogame. Every member is responsible for following these rules.

• All games use an RNG (Random Number Generator) — outcomes are entirely random and there is no way for Casinogame to predetermine results.
• If a game is interrupted due to a technical issue, Casinogame will offer to refund the stake or allow the game to resume.
• In Sports Betting, cancelled matches generally result in a refund of the wager — though exceptions may apply under specific conditions.
• Exploiting any software bug or glitch to gain an unfair advantage is strictly prohibited. Any such activity will result in immediate account closure.
• In the event of a dispute over a game result, Casinogame's system logs will serve as the final evidence.
• Attempting to arbitrage by placing opposing bets on the same match is considered a violation of bonus terms.

For Sports Betting, Casinogame's dedicated odds team sets the odds individually for each match. In live betting, odds change continuously — the odds at the moment your bet is confirmed are the ones that apply.

Casinogame believes gaming should be a source of entertainment — ensuring it never becomes a problem is a responsibility we take seriously. We actively promote responsible gaming and provide members with a range of tools to help them stay in control.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits. Decreases take effect immediately; increases require a 7-day waiting period.
• Cooling-Off Period: A cooling-off period of 24 hours to 6 weeks is available. You will not be able to log in during this time.
• Self-Exclusion: A long-term break of 6 months to 5 years can be activated. Once set, it cannot be lifted before the period ends.
• Reality Check: You can enable periodic notifications reminding you how long you have been playing.
• Loss Limit: You can set a loss limit in advance — once you reach a specified loss threshold within a defined period, further play will be restricted.

Violations of Casinogame's policies may result in a temporary suspension or permanent closure of your account. Members may also request to close their own account at any time.

• In cases of terms violations, fraud, or abuse, Casinogame reserves the right to close an account without prior notice.
• Closing your account will cancel any unused bonuses, but your own deposited funds will be returned (provided no terms have been violated).
• To close your account, please contact support — if you have a remaining balance, withdraw it before requesting closure.
• A monthly maintenance fee may be deducted from inactive accounts (no transactions for more than 12 months).
• Once your self-exclusion period ends, you must contact support to reactivate your account — it does not resume automatically.

Casinogame treats the protection of your personal data as a top priority. Information collected during registration is used solely for account management and payment processing.

• Your personal information is never sold or shared with unrelated third parties.
• Necessary information may be shared with your bank or mobile banking operator for payment processing purposes.
• Providing information to the relevant authorities upon request is a legal obligation under applicable law.
• Your data is protected with SSL encryption, and regular security audits are conducted.
• Cookies are used to improve your browsing experience — you can manage them through your browser settings.

For more details, visit our Privacy Policy Visit the page.

Casinogame is committed to delivering quality service at all times. However, there are certain limits to our liability that all members should be aware of.

• Casinogame is not responsible for any disruption to games or bets caused by internet connectivity issues, power outages, or problems with your device.
• Casinogame is not directly responsible for delays or issues caused by third-party payment systems such as bKash, Nagad, or Rocket.
• In force majeure situations — such as natural disasters, cyberattacks, or government directives — Casinogame may not be able to provide compensation for any resulting service disruptions.
• All gaming decisions — which games to play and how much to wager — are entirely your own. Casinogame does not provide gaming advice or guarantees of any kind.

Casinogame may update these Terms and Conditions at any time. Members will be notified of significant changes in advance via email or app notification.

• The date changes take effect is noted at the top of the page.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If any term is unclear, contact support — it will be explained in plain language.